- Shipping Coverage
We currently offer shipping services for soccer shoes and related products only to valid addresses within the United States; orders for locations outside the U.S. are not supported at this time.
- Order Processing Time
Orders are typically processed and shipped within 1–3 business days of successful payment. Processing times may be extended during weekends, U.S. public holidays, or promotional periods.
- Shipping Duration
Standard shipping within the U.S. is estimated to take 3–7 business days. The total timeframe from order processing to final delivery is estimated at 4–10 business days. These estimates are for reference only; actual delivery times may be affected by weather, peak shipping volumes, remote locations, and other uncontrollable factors.
- Shipping Partners
We may select U.S. carriers such as USPS, UPS, or FedEx for delivery, depending on the shipping address, package size, and logistics arrangements. The specific carrier will be determined at the time of shipment.
- Shipping Costs
Shipping costs and any applicable delivery fees will be clearly displayed at checkout. If free shipping promotions are offered, the terms and conditions specified on the promotion page or at checkout will apply.
- Shipment Tracking
Once an order has shipped, we will provide a tracking number via order notifications or shipment confirmation messages, provided the carrier offers tracking services. Customers can use this number to check the status of their shipment.
- Delivery Address and Issues
Customers are responsible for ensuring the accuracy and completeness of the provided shipping address. Delivery delays or returns resulting from incorrect or incomplete addresses, or the absence of a recipient to sign for the package, may affect delivery times. In the event of a delay, loss, or damage during transit, please submit the relevant information through the support process outlined on the website so we can investigate and resolve the issue.
- Delays and Force Majeure
Delivery times may be extended due to severe weather, natural disasters, carrier service disruptions, holiday peak periods, or other circumstances beyond our reasonable control. While we will assist in tracking shipments to the best of our ability, we cannot guarantee delivery by the estimated date for all orders.
9. Policy Updates
We may adjust this shipping policy based on logistics arrangements, delivery areas, or applicable laws. The updated policy will be posted on this website and will apply from the date of posting, unless otherwise required by law.